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From peak-season chaos to seamless hospitality—AI handling bookings, queries, and upsells across boutique hotels.
Experience the Voice DemoManaging multiple locations during peak seasons led to staff burnout and inconsistent service quality across the chain.
Response delays during busy periods directly impacted guest satisfaction and online ratings.
Staff too busy handling basic queries to promote upgrades, spa packages, and premium experiences.
"Hospitality magic needs reliable support—we were losing the personal touch in busy times."
AciveLabs deployed intelligent voice AI with sentiment detection—handling reservations, upsells, and guest queries naturally and warmly.
Natural conversation handling for reservations, check-in inquiries, and guest requests with 24/7 availability.
Real-time emotional intelligence to escalate frustrated guests and personalize responses based on mood.
Contextual upgrade offers like "Upgrade to ocean view?" seamlessly woven into natural conversations.
Smooth connection with existing Property Management Systems for real-time availability and booking updates.
Paired solution for post-stay review requests and rebooking campaigns to drive repeat guests.
Continuous tuning and optimization based on guest feedback and performance analytics.
"Instant upgrade offer, no waiting—pure bliss!"
BlissStay Hotels
Our AI understands the nuances of guest service. Bundle with our complete marketing suite for seamless guest journeys—from first inquiry to glowing review.
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